![]() ![]() THURSDAY, FRIDAY, AND WEEKEND SHIPMENTS.When a situation like this arises we will contact you before shipping your order if the temperatures at your location are warm enough to cause concern. In some cases the size of the item ordered is too large to fit in our insulated envelopes.In many cases more than one item can be included in each thermal envelope when the size of the items allows.For warm weather packaging we recommend using cool-shield temperature reflective envelope(s) with frozen gel pack(s).However, If you purchase UPS 2nd day, Overnight, or Next Day service along with ice packs and thermal envelopes and your order still arrives melted please contact us and we will work with you on a resolution. ![]() Thermal envelopes, gel ice packs and expedited shipping are measures meant to increase the likelihood that your order will arrive intact and unmelted however, due to the multiple variables in shipping we do not provide a guarantee that any products using any service or packaging will arrive unmelted.In most cases and especially during warm weather months the ice packs will last at most two days and will not last past 3 days when packed with thermal envelopes. Neither the ice packs nor thermal envelopes are designed to last the 4-5 days that standard shipping may take to arrive. It is highly recommended that you purchase an expedited shipping option in addition to thermal packaging to increase the likelihood that your order will arrive unmelted.For a more detailed explanation of what options are available please see our Warm Weather FAQ page. ![]()
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